1. Mike in St Johns

    We had a leak that was difficult to isolate but they Used their experience to explain what needed to be done and suggested some other things to help going forward. There was no hard selling just good solid ideas to address my problem. The workers were great and did some additional things with the gutters to help me out. Great experience from beginning to end and having a one year worker warranty is a plus.

    Our Service Person
    Mike was great….gutter man also was really nice and did extra

    Our Service Work
    Really professional

    Mike
  2. Tony in Saint Augustine

    Our Overall Service
    The Roof looks great and we’re very satisfied.

    Our Installation Crew
    The whole crew was friendly and professional.

    Tony
  3. Valerie in St Augustine

    Recently I employed Mr. ***** to do some repairs on my roof, specifically for purchase of Homeowners’ coverage. I did, indeed, have a misunderstanding with the work. However he immediately came to my home to correct the confusion. He showed true concern and I definitely would recommend him to others.

    Valerie
  4. Clay in St Augustine

    Our Service Person
    was told maybe could do a little better on price , but never really discussed after that point so I just went with the quote

    Our Service Person’s Diagnosis
    was discussed about taking out vents and replacing with ridge vents , but never got a quote on change up so I figured he must have decided to just replace what we already were using

    Clay
  5. Stephen in St. Augustine

    Our Overall Service
    J. Adams Roofing from the 1st phone call I made to them followed up within a short time with answers to my questions and walked me through the complete process of installing a new roof with current technology and material work.

    Call Representative
    Karen, was excellent to work with in the office, deliveries of materials, letting me know days ahead of time if there were unforeseen set back and if there were Karen asked if it was except-able to me if installation day had to be changed. This was a big plus the J. Adams cared about the customers time frame.

    Sales Process
    Carl, was not a pushy sales person, gave my options of how J. Adams Co. can repair the leek in the roof, give an approx time frame of how long the repair could last, vs. installing a new roof. This honest would allow me to review my finances or get quotes from other roof installers. My decision at that time was to do a quick patch and sign the contract to install a new roof and eliminate problems for the new 25 years.

    Our Installation Crew
    The construction crew was unbelievable, they are doing a job that I would not want to do, watching in the summer heat, not complaining, being on time and staying late to insure the roof was weathered in in case of a night time rain shower. The crew was extremely nice to talk to explained how and why installation was done certain was to insure no water leaks.

    The Cleanup Process
    Clean up was on going during the removal of the old roof and continued through the new installation process.At the end of the 1st day all equipment was neatly packed up and all trash was cleaned as if the crew just can on to a new job site.


    What made you choose our company:
    Carl, had product knowledge, was able to answer technical questions and his personal attitude was, I know other companies are out there, we are here to help you through this project and give you the results you, as a customer have in mind. J. Adams was not pushy and I had a very good comfort level at the start and thru out the project. I highly will recommend J. Adams to anyone need a roof or repairs. I did not research other contractors, instead I checked material cost at building supply companies, add profit margin and J.Adams was in the ball park, plus honesty that was held up to made my decision to install a new roof. Thanks J.Adams, Steve A.

    Stephen
  6. Candy in St. Augustine

    Karen is simply awesome!
    The Cleanup Process;
    Only room for improvement is that workers should not litter their cigarette butts all over property. I will need to go around & pick them all up by hand. Yuck

    Candy
  7. Sales guy- Clay, terrific

    Sales guy- Clay, terrific. Ron Beverly, the guttering guy, was amazing. Very kind and knowledgeable.

    The guy that actually did the roof repair (vent leak) didn’t get to meet him as I was not home- but he was very kind on the phone

    Stacy
  8. They were so nice went over and beyond there job.

    They were so nice went over and beyond there job they even cleaned both my porches and I thanked

    by Michael - Palm Coast, FL 32137
  9. Matt was very polite

    Matt was very polite and answered our questions

    by Steve - St. Augustine, FL 32080
  10. Friendly and professional.

    The whole crew was friendly and professional.

    by Tony - Saint Augustine, FL 32080